Microsoft has recently issued an apology to Jyamma Games after facing issues with the Xbox launch of the developer's debut title, Enotria: The Last Song. The gaming giant reached out to the developer following reports that Microsoft had not responded to Jyamma Games' submission of the title to the Xbox platform for over two months. This delay led the developer to announce an indefinite postponement of the game's Xbox release earlier in the week.

On the game's official Discord channel, Jyamma CEO Jacky Greco initially expressed frustration, stating, "You can ask Xbox why they haven't answered us for two months," and adding, "Obviously they don't care about Enotria and they don't care about you... We've got the Xbox Series X/S version ready, but we can't proceed with submission and release. I spent a lot of money for porting, and they decided to ignore us."

However, the situation took a positive turn when Microsoft apologized. On Twitter (X), Jyamma Games expressed their gratitude to Microsoft, specifically thanking Phil Spencer and his team for their prompt response. "We would like to officially thank Phil Spencer and his team for reaching out to us so promptly and helping to resolve our situation," the studio stated. They also extended appreciation to their community for their vocal support, noting, "Your voice has been heard very loud and clear, and your commitment has been heartwarming."

"We are now working closely with Microsoft," Jyamma Games confirmed, "and we hope this collaboration will lead to the game's release for Xbox as soon as possible."

The developer further detailed the exchange on Enotria's Discord server, where Greco shared that Microsoft had finally responded and apologized for the oversight. "They contacted us and said sorry about the situation, we're trying to solve everything as soon as possible," Greco said in the chat.

Jyamma Games isn't the only studio facing difficulties with Xbox releases recently. Earlier this week, Funcom Chief Product Officer Scott Junior revealed to VG247 that they have encountered optimization issues while porting Dune: Awakening to the Xbox Series S. The PS5 and PC launches of Enotria: The Last Song are still scheduled for September 19. However, it remains unclear if the game's Xbox launch will coincide with Enotria's announced release date. If you're keen on learning more about Enotria: The Last Song, check out our article at the link below!