Discover the convenience and power of the "Mein o2" app, the ultimate tool for managing your o2 services on the go. Whether you're on a prepaid or contract plan, the Mein o2 app provides a seamless experience, ensuring you have all the essential services and benefits at your fingertips. For business users, the o2 Business App is specifically designed to meet your needs. Here's a comprehensive look at what the Mein o2 app offers:

For Contract Customers

• Check Consumption: Monitor your data usage at home and abroad, as well as your telephony and SMS usage outside of flat rates. You can even add this as a home widget for quick access.
• Tariff Details and Options: Easily view your current tariff and explore additional tariff options that you can book.
• Customer Data Management: Update your personal information conveniently while you're on the move.
• Invoices and Itemized Bills: Access your invoices and detailed billing statements (EVN) anytime.
• SIM & Contract Services: Manage services like number portability, order and activate eSIM, and handle third-party services with ease.
• Network Check and Fault Reporting: Perform a live check of the o2 network and report any issues directly from the app.
• Priority Loyalty Program: Enjoy new customer benefits every month through our exclusive Priority loyalty program.

For Prepaid Customers

• Data and Unit Usage: Keep track of your used data volume and units (minutes & SMS).
• Credit Management: View your current credit balance and top it up effortlessly.
• Tariff and Options: Change your tariff or book additional options to suit your needs.
• Customer Data: Update your personal information conveniently while on the move.
• Network Check: Perform a live check of the o2 network to ensure you're always connected.

For My Handy Customers

• Contract Information: Get detailed information on your My Handy contract.
• Digital Invoices: Access a digital version of your invoice for easy reference.
• Installment Plan: Gain insights into your installment plan and manage it effectively.
• Early Payment: Take advantage of early payment options to manage your finances better.

Please Note

The Mein o2 app is designed for o2 private customers. Business customers should use the o2 Business App. Please be aware that Alice Mobile connections and services from third-party providers are not supported within the Mein o2 app.

Liability/Requirements

Please note that the Mein o2 app relies on the online services provided by Telefónica Germany. While we strive to maintain constant availability, it cannot be guaranteed at all times. To use the Mein o2 app, you must have an account at o2online.de.