Dear Customer,

Welcome to our Customer Relationship Management application, designed to enhance your experience with our services. Here’s what you can expect:

• Data Usage Insights: Easily track the amount of data you've downloaded and uploaded since your last connection to our server. Stay informed and manage your data usage effectively.

• Internet Package Management: Request changes to your internet package directly from our app, ensuring you always have the plan that best fits your needs.

• Router Connectivity Test: Use the "Router Connectivity Test" feature to check if your WiFi signal is functioning correctly from your router to your device. If there are any issues, our app will guide you through the solutions to get you back online swiftly.

• Support Ticket System: Open a "Support Ticket" within the app for any assistance you require. You can also message our technical team directly, eliminating the need for phone calls to our office.

• Convenient Bill Payments: Pay your monthly bill seamlessly through our app using the bKash payment gateway, with no additional fees.

• Payment History: Access your payment history at any time to keep track of your transactions and ensure everything is up to date.

• Real-Time Notifications: Stay updated with notifications about internet disruptions, new offers, or important news, all posted directly on the app.

• Mobile Data Accessibility: Use our services through mobile data. If your connection is cut due to an unpaid bill, you can quickly resolve this by paying through the app. Your internet service will automatically reconnect once payment is confirmed.

• Client Support & Ticket System: Even if you're completely disconnected from our internet, you can still open a support ticket using mobile data via the "Client Support & Ticket System." Our dedicated support team will address your issue promptly.

We're committed to providing you with a seamless and efficient way to manage your services. Enjoy the convenience and control that our app brings to your fingertips.